The COVID-19 pandemic has impacted virtually everyone this year. Through the stress and uncertainty of these unprecedented times, there is one thing you can count on: Pullman Regional Hospital and our continuing 5-star patient experience.
This summer, we were once again recognized as a 5-star hospital in patient experience by the Centers for Medicare and Medicaid (CMS). This means out of the 3,478 hospitals in the United States, we are in the top 7 percent! We are one of only two hospitals in Washington state receiving this rating.
The federal administrator of the nation’s major healthcare programs assigned the patient experience star rating based on the Hospital Consumer Assessment of Healthcare Providers (HCAHP) scores collected from January 1st – December 31st, 2019.
“My wife recently underwent surgery at Pullman Regional Hospital and our experience was absolutely FIRST CLASS! From the greeters, to the OR nurses, to the nurses who kept constant care with her for two nights, WOW, everyone was amazing, friendly, and knowledgeable. I want to make sure everyone associated with her surgery and recovery know how much their wonderful care meant to our family.” – Chris Park, Pullman resident
“I’m feeling super lucky to have such a great standard of care here in Pullman, even during a global pandemic.” – Kathryn, Pullman resident
We would love to hear from you! I f you would like to share your experience with us, please contact our Community Relations & Marketing team.
We will do everything in our power to keep up the same level of care and service you have come to expect in our community. Even in these uncertain times, you can count on Pullman Regional Hospital.
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