Pullman Regional Hospital’s Guardian Angel Grateful Patient Program provides patients and loved ones with a way to say “thank you” to a caregiver. If a physician, nurse, staff member, or volunteer has brought comfort to you in your time of need, please consider recognizing them with a gift to the Pullman Regional Hospital Foundation. Gifts to this special program pay tribute to the outstanding caregiver while also helping to provide resources for the hospital’s highest needs.
Charles and Barbara Grutzmacher honored Dr. Timothy Goodrich, Otolaryngologist at Palouse Ear Nose & Throat, with a Guardian Angel award for the surgical care he provided Barbara.
Barbara had struggled for two and a half months with a raging ear infection stemming from a bad ear wax wash, causing her intense pain. She saw a handful of doctors who prescribed her three rounds of antibiotics, including 14 infusions, all of which did not help alleviate her pain.
She then contacted Palouse ENT and saw Dr. Timothy Goodrich. “Dr. Goodrich examined my ear and told me I had two choices: I could continue doing what I was doing, and my ear would not get better, or I could have surgery,” recalls Barbara. At 84 years old, surgery was not an easy choice to make, but one Barbara knew would help her pain. She had a successful surgery at Pullman Regional Hospital one week after her consultation with Dr. Goodrich to clean out an ear canal abscess.
“I knew within a few minutes that I had found a Guardian Angel at Palouse ENT,” says Barbara. “I couldn’t have asked for a better doctor. He was so kind and patient, and took time to explain everything to me. All I can say is thank you.”
Wondering how your caregiver gets recognized? After you or your family makes a donation to the Pullman Regional Hospital Foundation in honor of the caregiver, the Guardian Angel will be notified of your generous donation. The Guardian Angel will receive a custom-crafted angel pin to proudly wear on their lapel. Their name will be published in the Foundation’s Annual Report, internal hospital communications, as well as recognized at hospital events.
If you’d like to learn more about the program or honor a Pullman Regional caregiver who impacted you, information is available on the Guardian Angel Program webpage.