We know you have choices when it comes to healthcare. You expect excellence and we’ve got it. From having a dedicated Orthopedic Care Coordinator to our spacious, private rooms, you can count on us to make your joint replacement experience the best it can be. Here are 5 benefits to choosing Pullman Regional Hospital for your total joint surgery.
1. Your Hospital Experience
Each patient will be placed in a fully private patient room, and we understand that family and friends are an important part of your healing and care. Visitors are welcome at any time; however, certain restrictions may be made depending on your need for quiet and rest. Our patient rooms are private and spacious, ensuring a comfortable stay for both you and your guests. With free wireless internet, cable TV, and room service from the Red Sage Café, you might never want to leave!
The Red Sage Café has been referred to as “Pullman’s hidden gem,” and is quickly becoming a favorite destination for dining in the area. All patients enjoy free room service between 7 am – 7 pm, visitors have the option to purchase room service meals, and the Café is open to the entire community. The Red Sage Café has a little something for everyone, offering a full menu of choices from breakfast through dinner.
2. Low Infection Rates
We are committed to reducing and eliminating infections acquired during hospitalization. Our infection rates have been consistently below half of the national average, and our trend line continues towards the elimination of hospital acquired infections. Good hand hygiene has proven to be the number one best defense against hospital acquired infections, and we continue to exceed the goals for good hand hygiene as reported to the Washington State Hospital Association. When you’re here, you can trust that you’re in good, clean hands.
3. Staffing Ratio
Our dedicated team of multidisciplinary professionals include your orthopedic surgeon, physician hospitalists, Physician Assistants, nurse anesthetists, nurses, physical therapists, occupational therapists, pharmacist, dietitians, discharge planners, and an Orthopedic Care Coordinator. We also believe you play a vital role in your success and recovery; our goal is to involve you and your treatment in each step of the process.
You deserve quality, one-on-one time with your doctors and nurses. We are committed to providing sufficient staffing levels to allow our staff to spend time with you and give you the prompt service and individualized attention you deserve, so you never feel rushed.
“I’ve had two knee replacement surgeries with Dr. Pennington. The care I received both times was excellent! The number of staff who took care of me while I was in the hospital recovering was reassuring. Everything from the total joint replacement preparation class to my physical therapy at Summit Therapy contributed to my successful outcomes. I can now walk and get back to doing things I love without pain.” – Jeff Kimberling, knee replacement patient
4. Orthopedic Care Coordinator to guide you through the joint replacement process
Inland Orthopedics is unique in that we have a dedicated Orthopedic Care Coordinator to help guide you through the process of your total joint surgery – from start to finish. As soon as your appointment is scheduled, Maile is available to answer any questions you have, remind you of important tips to remember before surgery, help coordinate your post-surgery care options, and so much more. With more than 20 years of experience taking care of total joint replacement patients, Maile knows what it takes to make your experience as easy and seamless as possible.
5. Assistance Purchasing Home Equipment for Post-Surgical Rehabilitation
You’ll learn in the Joint Replacement Preparation Class that there are several home equipment options you may want to purchase to make your recovery easier. This includes walkers, bed railings, and shower chairs to name a few. Our experienced Orthopedic Care Team will work with you to assess what equipment will be helpful to you and help you navigate the purchasing process.
You might also be interested in reading:
- 4 Ways to Prepare for your Joint Replacement Surgery
- 10 Common Questions about Knee Replacement Surgery
- Knee Replacement Recovery Timeline